Dialogflow CX: Contextual Intents

In the Dialogflow CX: Parameter Manipulation lab, you learned how to implement some advanced features of Conversational Agents in order to make your agent even more conversational. In this lab you'll learn how to use more of the advanced features of Conversational Agents to enhance the conversational experience of your conversational agent.

• First, you'll add the ability for a user to ask the agent to repeat what it said.
• Then, you'll add the ability for a user to ask common questions from your FAQ, even in the middle of another part of the conversation.
• Next, you'll add the ability for the agent to handle a new flight status conversation flow with deviations to frequently asked questions as well as context-sensitive questions related to the flight.
• Last, you'll add additional conversational branching and looping capabilities based on the current values in session parameters.